Personalised Message FAQ

When will I receive my message?

Submissions of the personalised messages will be processed every Monday, to be delivered to you the following Friday via email. This offer will be active from 28th April - 29th May. Please ensure you have submitted your message details the week of purchase (deadline is every Sunday during the offer period) to guarantee you receive it the following Friday.

When is the last date I can place an order?

Your order will need to have been placed and your names submitted via the submission form by Friday 29th May midnight to receive your message by Friday 5th June 6pm.

How can I get a personalised message?

Order the new Andy and the Odd Socks album from the official Andy and the Odd Socks store to be eligible.

Can I change the name in the message?

We urge you to double check all the information you submit, as we cannot guarantee changes can be made at a later date.

If I have ordered the album already how do I get a personalised message?

You should have received an email on how to redeem your personalised message, if you have not received this email please contact us here..

What will the message say?

NAME – it’s your Birthday. Here is a special birthday song from Andy and the Odd Socks

How can I make sure the name is pronounced correctly?

Please ensure the correct instructions on the pronunciation of the chosen name are added to the notes section of the submission form.